We at Megnet are confident in the exceptional quality and performance of our products. That’s why we offer a lifetime warranty on all Chimera Networking products.
This means if your Chimera Networking product malfunctions due to a defect in materials or workmanship, we’ll be happy to repair or replace it for you, free of charge, for as long as we continue to manufacture that specific product.
Warranty Term
Transceiver
Warranty Term : Lifetime
Patch Cables
Warranty Term : Lifetime
Media Converters
Warranty Term : Lifetime
AOC & DAC Cables
Warranty Term : Lifetime
More Information
This lifetime limited warranty applies only to the original purchaser; it may not be assigned by operation of law or otherwise. The sole remedy for defects in materials or manufacture of the Chimera product shall be repair or replacement of the Product, at Chimera’s or its affiliates’ option.
All faulty parts and/or functions, resulting despite the user’s normal use, will be repaired and/or replaced at no charge during the warranty period. However, if any of the malfunctions are caused by carelessness, inadequate maintenance, or natural disaster, we will provide repair and/or replacement services for a fee regardless of warranty period.
In no event shall Chimera or any of its affiliates have any liability for any incidental, special, indirect, or consequential damages. We will not be held legally for any malfunction resulting from user carelessness, abnormal use, and/or natural disaster.
FAQ
The lifetime warranty covers defects in materials and manufacture of the Chimera product for the original purchaser for as long as the purchased Product continues to be manufactured.
The warranty does not cover defects caused by carelessness, inadequate maintenance, or natural disaster.
Chimera or its affiliates will provide repair and/or replacement services for a fee regardless of warranty period.
To make a warranty claim, you will need to contact Megnet or its affiliates. The contact information should be included in the warranty documentation that came with your product.
The repair or replacement time will vary depending on the defect and parts availability. Chimera or its affiliates should be able to provide you with an estimated time once they have received your product.
